Unhappy with the product that I bought 3months ago

Dear Game Customer Service, My name is Ophelia Minyuku. I'm writing to formally complain about a Hoover I purchased from Game three months ago. The appliance has already broken, and when I reported the issue, I was told it would be repaired, rather than refunded. I am dissatisfied with this outcome, as I purchased the product expecting reliable quality, particularly given the two-year guarantee provided. A failure after only. I've only had it for 3 months. Game Bela bela