MB
Monique B
1 reviews | Active since Jan 2023
09 Jan 2023, 14:41
Unhappy Guest
Good day i am very unhappy with Game service i bought a fridge in 2019 KIC silver due to load shedding the gas is out now what am i suppose to do now yes i don't have the slip anymore slip got lost while moving. The day when we bought the fridge the guy said 5year guaranteed but now the rap which KiC is saying is a 2year warrantee and i must pay to fix it and all that...apparently we had to register for the other 3 years there was no communication of that.
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Game's replyOfficial
21 Sept 2026, 16:30Good day Monique,
We are following up regarding your complaint to confirm whether the matter has since been resolved.
We attempted to contact you telephonically but were unfortunately unable to get through.
Kindly advise if your complaint has been attended to and resolved, or if you still require assistance from our side. We would appreciate your feedback to ensure that the matter has been appropriately addressed.
Kind regards,
Game Hellopeter Team
We are following up regarding your complaint to confirm whether the matter has since been resolved.
We attempted to contact you telephonically but were unfortunately unable to get through.
Kindly advise if your complaint has been attended to and resolved, or if you still require assistance from our side. We would appreciate your feedback to ensure that the matter has been appropriately addressed.
Kind regards,
Game Hellopeter Team
Game's reply21 Sept 2026, 16:30
Official
Good day Monique,
We are following up regarding your complaint to confirm whether the matter has since been resolved.
We attempted to contact you telephonically but were unfortunately unable to get through.
Kindly advise if your complaint has been attended to and resolved, or if you still require assistance from our side. We would appreciate your feedback to ensure that the matter has been appropriately addressed.
Kind regards,
Game Hellopeter Team
We are following up regarding your complaint to confirm whether the matter has since been resolved.
We attempted to contact you telephonically but were unfortunately unable to get through.
Kindly advise if your complaint has been attended to and resolved, or if you still require assistance from our side. We would appreciate your feedback to ensure that the matter has been appropriately addressed.
Kind regards,
Game Hellopeter Team