Unhappy customer
<p>I bought a Russell Hobb Red heritage toaster less than 12 months ago at Game Sanlam Centre, Pinetown. It has stopped working - unfortunately l lost the slip. I contacted Game but they refused to help me even after l gave them the barcode of the appliance and serial number - they said l will have to fix it myself!!!</p>
We acknowledge receipt of your complaint with reference ***0 and apologize for any inconvenience caused.
We refer you to an email sent to you requesting a contact number. Once we have received it we will escalated the matter to Senior Management.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
We acknowledge receipt of your complaint with reference ***0 and apologize for any inconvenience caused.
We refer you to an email sent to you requesting a contact number. Once we have received it we will escalated the matter to Senior Management.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
After investigation it was established that we do not sell this item at all and think that you have been mistaken as to which store it was purchased from.
We assure you of our best service at all times.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
After investigation it was established that we do not sell this item at all and think that you have been mistaken as to which store it was purchased from.
We assure you of our best service at all times.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73