NM
Noxolo M

1 reviews | Active since Sept 2015

23 Dec 2019, 12:56

Unhappy client

Still suffering from the service game store the bridge port Elizabeth. After i bought hisense fridge and my food got damage fridge didn't work for 2weeks .Game passes me to hisense ,hisense they pass me on .so tired of thi up und down .poor service indeed

0
Replies (2)
Game
Game's reply24 Dec 2019, 09:56
Official
Good Day Noxolo M

Thank you for bringing this to our attention. We apologize for any inconvenience this has caused you. I have escalated the matter through to management. The reference for your complaint is "Complaint #342176"

Kind Regards
Marshalino Jankowski
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
NM
Noxolo M's update25 Jan 2020, 09:05
Reviewer Update
Mr Gordon who's the supervisor said he can not help me. They only sell the fridge hisense is the one that makes the fridge .the point is i went to game store not to hisense store. Was looking for quality. Never knew this is how they would treat me .if only I knew would have taken my purchase elsewhere. Game store should replace my things that got damage while the sold me faulty fridge.sick and tired of this now