DM
Dhanesh M
1 reviews | Active since Apr 2025
01 Jun 2026, 13:50
Unhappy
Don't suggest people buy from them they refuse to exchange my fridge for a bigger unit even though it s not even 7 days I have been complaining from Thursday very poor service
Helpful (0)
Replies (3)0
Replies (3)
Game's replyOfficial
01 Jun 2026, 14:52Hi Dhanesh, thank you for reaching out. I am so sorry for the experience that you had. Kindly be advised that your query has been escalated to our management team for further assistance. The store has tried to make contact with you, however, you are unavailable. Kindly provide us with an alternative number to provide to the store please.
Game's reply01 Jun 2026, 14:52
Official
Hi Dhanesh, thank you for reaching out. I am so sorry for the experience that you had. Kindly be advised that your query has been escalated to our management team for further assistance. The store has tried to make contact with you, however, you are unavailable. Kindly provide us with an alternative number to provide to the store please.
DM
Dhanesh M's updateReviewer Update
01 Jun 2026, 22:59There's no assistance you guys told me you cannot exchange the fridge so dont say you cannot get hold of me that's ******* the policy states 7-14 days exchange or refund .do not cover up i have been complaining from last Thursday I decided to switch the fridge on after being really frustrated I was refused but say I dont answer .stay away people
DM
Dhanesh M's update01 Jun 2026, 22:59
Reviewer Update
There's no assistance you guys told me you cannot exchange the fridge so dont say you cannot get hold of me that's ******* the policy states 7-14 days exchange or refund .do not cover up i have been complaining from last Thursday I decided to switch the fridge on after being really frustrated I was refused but say I dont answer .stay away people
Game's replyOfficial
02 Jun 2026, 11:45Thank you for updating us, and we sincerely apologize for the service experience you've had. We understand your frustration and appreciate the opportunity to clarify our returns policy. For all returns, except where a product is damaged or confirmed to be faulty/not working, the item must be unused and returned in its original product packaging.
Game's reply02 Jun 2026, 11:45
Official
Thank you for updating us, and we sincerely apologize for the service experience you've had. We understand your frustration and appreciate the opportunity to clarify our returns policy. For all returns, except where a product is damaged or confirmed to be faulty/not working, the item must be unused and returned in its original product packaging.