PM
Paulinah M
1 reviews | Active since Jun 2015
17 Jun 2015, 15:59
UNHAPPY
In Feb 2015 I settled my game account and asked them to close it , everything was emailed and faxed at game store in Mitchell's plain .<br> <br> <br> and I have been checking my profile because I wanted to buy a house and I couldn't because I was told I am behind with game account , I did query online and I got a call and I was told it will be fixed in 7 days or a month .. those passed and my name has not been cleared yet <br> <br> and I made two queries again last week online no one call or responded to my request.<br> <br> <br> I am very angry about this , everywhere I go to apply for something like a loan they are telling me this .
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Replies (1)Game's replyOfficial
18 Jun 2015, 08:09Hello POURLEE.SIYA,
We acknowledge receipt of your complaint and apologize for your inconvenience in this matter.
We referred the matter to RCS who is dealing with our credit matters and they will contact you to resolve this matter. You can also contact them on ***or ***.
Please let us know should you need further assistance in this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint and apologize for your inconvenience in this matter.
We referred the matter to RCS who is dealing with our credit matters and they will contact you to resolve this matter. You can also contact them on ***or ***.
Please let us know should you need further assistance in this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Game's reply18 Jun 2015, 08:09
Official
Hello POURLEE.SIYA,
We acknowledge receipt of your complaint and apologize for your inconvenience in this matter.
We referred the matter to RCS who is dealing with our credit matters and they will contact you to resolve this matter. You can also contact them on ***or ***.
Please let us know should you need further assistance in this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint and apologize for your inconvenience in this matter.
We referred the matter to RCS who is dealing with our credit matters and they will contact you to resolve this matter. You can also contact them on ***or ***.
Please let us know should you need further assistance in this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
