LW
Leteicha W
1 reviews | Active since Jun 2017
22 Aug 2017, 08:16
Unfair billing
I have been unfairly billed after I closed my account. At N1 city store it was confirmed my account is closed after requesting same and the same day head office was called to confirmed the settling balance. Two months later Im being charged for i dont know what yet i paid everything. I will be sending thiss matter to the ombusman as well. Their Call centre is sending me from pillar to post and then i get cut off. How rude!!
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Game's replyOfficial
22 Aug 2017, 10:40We acknowledge receipt of your complaint with reference ***7 and apologise for any inconvenience caused.
We referred the matter to the Credit Provider, RCS, who will contact you directly to discuss this matter. You can also contact them on ***or ***
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
Game's reply22 Aug 2017, 10:40
Official
We acknowledge receipt of your complaint with reference ***7 and apologise for any inconvenience caused.
We referred the matter to the Credit Provider, RCS, who will contact you directly to discuss this matter. You can also contact them on ***or ***
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,