RN
Reuben N

1 reviews | Active since Jan 2010

19 Nov 2019, 07:56

Unbelievable & Pathetic After Sales Customer Service - Game

15+ years of buying appliances (from phones and similar devices to refrigerators, microwaves, TVs and other entertainment devices), etc. as well as extended warranties from Game and now I'm making the decision to no longer be a consumer from them because quite simply put, Game Stores + Extended Warranties = UNBELIEVABLE And PATHETIC After Sales Customer Service.

LG TV with the same problem twice in a year and made to wait (without any communication whatsoever from them unless we called them) for weeks on end for it to get repaired. #TimeToMakeTheSwitchFromGameStores

0
Replies (1)
Game
Game's reply19 Nov 2019, 09:07
Official
Hi there Reuben,

Thank you for taking my call.

With regards to our telephonic conversation, I'll look into this matter and contact you regarding the feedback.

I am sorry for the lack of communication.

Kind Regards
Abdul Petersen
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za