Unamused

Game management, I sent an email with a complaint two days ago, and still nothing forthcoming. Hence I've resorted to this platform: I purchased a generator on December 20, 2018 and when I sent my nephew to pick it up for me with his bakkie week before last, he was told to come back with the till slip (proof of purchase), on Tuesday Jan. 8, 2019, he returned to the store again with the till slip and was informed that the generator had been sold to another customer in December! NO, you cannot do that, not after Juanita went to all the trouble to ensure that the generator is sourced from another branch!!! On Tuesday, my nephew was told to check after two weeks!!! That won't work, because with the current electricity problem I'm experiencing, I cannot wait for two weeks - schools are open and my kids need to do their homework and get ready for school - let alone all of us who need to get ready for work etc. Game, either you give me the generator that I have paid for immediately, or you foot the bill of the generator rental! Two weeks is just so inconsiderate it's not funny. Put yourselves in my shoes.