Unacceptable business conduct.

I placed an order and paid for a dishwasher on 1 March 2022. On 4 March the courier delivered a damaged machine which I returned immediately. I informed Game via email with 6 photos as requested by Nonufefe at the customer support centre. Since then I have been sending emails and making regular calls to establish when I will be receiving my paid for product. Not Nonufefe nor Thamela, Jerry or Nombuwa could resolved my query up to 20 March. Apparently the customer now has to wait for their insurance department to process the "claim". Not MY claim. I was presented a damaged machine!!

I will not recommend anyone to make purchases from Game Online.

After 20 days I dont have a product to show and they did not process a refund either. I guess they took my money *******ly then....after various complaints nobody responds or phone me back.

Poor service and *********** staff at their customer support centre!!! Nonufefe Thamela Jerry Nombuwa ... All of them.