NF
Nathan F
1 reviews | Active since Sept 2021
21 Nov 2023, 21:29
Unacceptable
I've visited the Menlyn game store this evening 21 November 2023 just after 7. I went in to the shop but had to leave because i wanted to go to another shop before it closed. When i went back to game they told me I'm not allowed to go into the store because i didn't have shoes on. I told them i want to talk to the manager and he told me i can go home and get shoes then come back to the store. I think this is unacceptable that they woud show clients away because they don't have shoes on. I will not go back to game as this is unacceptable for them to tel me i can go home and when i have shoes i can go into the store.
Helpful (0)
Replies (2)0
Replies (2)Game's replyOfficial
22 Nov 2023, 08:29Hi Nathan,
Thank you for reaching out.
I'm sorry, you weren't allowed to enter the store without footwear and that you weren't given a reason.
Rest assured, the matter will be addressed with the management team, and you will be contacted.
Kind regards
SG
Thank you for reaching out.
I'm sorry, you weren't allowed to enter the store without footwear and that you weren't given a reason.
Rest assured, the matter will be addressed with the management team, and you will be contacted.
Kind regards
SG
Game's reply22 Nov 2023, 08:29
Official
Hi Nathan,
Thank you for reaching out.
I'm sorry, you weren't allowed to enter the store without footwear and that you weren't given a reason.
Rest assured, the matter will be addressed with the management team, and you will be contacted.
Kind regards
SG
Thank you for reaching out.
I'm sorry, you weren't allowed to enter the store without footwear and that you weren't given a reason.
Rest assured, the matter will be addressed with the management team, and you will be contacted.
Kind regards
SG
Game's replyOfficial
22 Nov 2023, 09:00Hi Nathan, thanks for getting in touch. I'm so sorry for the poor service received. Please be advised we will escalate the matter to our senior team for assistance.
Game's reply22 Nov 2023, 09:00
Official
Hi Nathan, thanks for getting in touch. I'm so sorry for the poor service received. Please be advised we will escalate the matter to our senior team for assistance.
