aJ
andre J
1 reviews | Active since May 2015
15 May 2015, 18:52
UNACCEPTABLE
We bought a ultimate tablet with a activation insurance which costs <br> 49 a month the information wasn't correctly shared by the cashier she charge d us for the insurance activation but never filled out a form.They simply sed there is nothing they can do what about their garentee on the products you buy new goods knowing its insured or there is a year or two garentee my tablet is barely six mnths old bad service negligent staff unacceptable
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Game's replyOfficial
20 May 2015, 17:19Hello andas,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
As discussed with management the item will have to go for repairs and there will be a cost for you involved. We are now awaiting you to bring the item to the store so that the process can start.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***273
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
As discussed with management the item will have to go for repairs and there will be a cost for you involved. We are now awaiting you to bring the item to the store so that the process can start.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***273
Best regards,
Game's reply20 May 2015, 17:19
Official
Hello andas,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
As discussed with management the item will have to go for repairs and there will be a cost for you involved. We are now awaiting you to bring the item to the store so that the process can start.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***273
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
As discussed with management the item will have to go for repairs and there will be a cost for you involved. We are now awaiting you to bring the item to the store so that the process can start.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***273
Best regards,