UNABLE TO PHURCHASE

ON FRIDAY 14/08/2015 I WENT TO GAME(SOSHANGUVE CROSSING) TO PURCHASE A DIY PRODUCT ON SPECIAL. WHEN I WAS AT THE TILL TO PAY WITH MY GAME CARD, IT REQUIRED AN AUTHORISATION OF A SUPERVISOR. THEY WERE CALLED AND SAID MY CARD WAS BLOCKED DUE TO UNKNOWN CIRCUMSTANCE AND HAD TO CALL HEADQUARTERS IT WILL ONLY TAKE 10 MINUTES, BUT IT TOOK MORE THAN 30 MINUTES SINCE HQ WAS NOT ANSWERING THE PHONE. I RECIEVED AN SMS OF THE PURCHASE, BUT COULD NOT BE HANDED THE GOODS AS THEY NEED TO CONTACT HQ. THEY ALSO SAID MAYBE ITS BECAUSE OF A BALANCE DUE THAT MIGHT BE BLOCKING MY PURCHASE BUT EVEN IF I PAY IT WILL TAKE 48 HOURS TO CLEAR. I WAS LATE FOR A MEETING, THEN I LEFT. THE FOLLOWING DAY IN THE MORNING WENT TO PAY THE AMOUNT DUE. RETURNED SUNDAY TO CHECK EVERYTHING WENT WELL, ONLY TO BE TOLD THAT I WAS NOT SUPPOSE TO PAY ANYTHING AND NOW THE PAYMENT I MADE WAS NOW BLOCKING ME TO BUY AND WILL ONLY BE CLEARD IN 48 HOURS WHICH POSSIBLY MIGHT BE TODAY (MONDAY) OR TOMORROW (TUESDAY).<br> <br> I'M NOT HAPPY WITH THE CRITERIA THEY USE FOR THE GAME CARD, BECAUSE IT MEANS THAT I DO NOT GET TO USE IT WHEN EVER I WANT.