1 reviews | Active since Mar 2015
UNABLE TO OBTAIN ADVERTISED ITEM
I AM DESPERATELY TRYING TO PURCHASE AN ITEM DISPLAYED ON THE GAME WEB PAGE- Dolce Gusto EDG305.BG Mini Me Coffee Machine- I TELEPHONED GAME GALLERIA OVER 10 TIMES TODAY AND RECEIVED ABSOLUTELY NO JOY, IN EVEN SPEAKING TO SOMEONE IN THE APPLIANCE DEPARTMENT.<br> I THEN MADE MY WAY TO THE STORE AND WAS INFORMED THERE IS NONE IN STOCK AND IT COULD NOT BE OBTAINED AT ANOTHER STORE.<br> HOWEVER UPON TELEPHONING THE BALLITO BRANCH THEY INDICATED THERE WERE OTHER STOCK AVAILABLE AT STORES IN THE COUNTRY AND ARRANGEMENTS COULD BE MADE TO HAVE THE ITEM BROUGHT TO A STORE WHERE IT IS REQUIRED. <br> I SUBSEQUENTLY GO BACK TO THE GAME WEB PAGE AND THE ITEM IS STILL ADVERTISED. <br> I FIND THIS SERVICE UNACCEPTABLE FOR SUCH A LARGE RETAIL STORE, AND IN CONFLICT WITH THE POLICY REGARDING ADVERTISING BY GAME.<br>
We acknowledge receipt of your complaint with reference *** and would like to apologise for any inconvenience caused.
This matter was referred to the senior management of Game Amanzimtoti, who will investigate this matter.
Regards
Herman van der Berg
Customer Service Advisor
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We acknowledge receipt of your complaint with reference *** and would like to apologise for any inconvenience caused.
This matter was referred to the senior management of Game Amanzimtoti, who will investigate this matter.
Regards
Herman van der Berg
Customer Service Advisor
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***73
