LS
Lebo S
1 reviews | Active since Oct 2018
15 Oct 2018, 20:05
TV horror
I bought a sinotec 49" TV with a 5 year warranty at game last year..had the receipt but it faded and I threw it away 3 weeks ago I took the TV to the store where I purchased it since the 5 year warranty hadn't lapsed... They told me that they cant fix the TV without the receipt or I would have to pay for repairs even if it still had warranty... Problem is when I left my TV in their store I had told them that I don't have the receipt...After 3 weeks went to them and they still asking for a receipt which I don't have...please assist
Helpful (0)
Replies (1)0
Replies (1)
Game's replyOfficial
16 Oct 2018, 09:55We acknowledge receipt of your complaint with reference ***7 and apologise for any inconvenience caused.
Senior Management will contact you to get specific information in order for us to trace the transaction and re-print the slip.
Regards.
Group Customer Service Advisor
Tel: ***73
/rt
Best regards,
Game's reply16 Oct 2018, 09:55
Official
We acknowledge receipt of your complaint with reference ***7 and apologise for any inconvenience caused.
Senior Management will contact you to get specific information in order for us to trace the transaction and re-print the slip.
Regards.
Group Customer Service Advisor
Tel: ***73
/rt
Best regards,