TV does not work and Game is not helping
Bought a TV that does not work. It's been 5 weeks and Game has not sent a technician out yet. I am very upset. I spent R9000 and do not have a functioning TV. They tell the HDMI cable is not under warranty yet I bought the TV brand new
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Replies (3)0
Replies (3)
Game's replyOfficial
12 Nov 2025, 15:54Hi Kim, I'm sorry that you're having an issue with your TV that is not working as it should. I've checked your details and see that your query is being dealt with by the complaints team, and that a senior colleague is handling the matter.
Game's reply12 Nov 2025, 15:54
Official
Hi Kim, I'm sorry that you're having an issue with your TV that is not working as it should. I've checked your details and see that your query is being dealt with by the complaints team, and that a senior colleague is handling the matter.
's updateReviewer Update
13 Nov 2025, 18:14Stop pretending like the issue is resolved
No one has called me to resolve this issue after 5 weeks you deliver pathetic service and ignore your customers. Good to take money but quiet to help
No one has called me to resolve this issue after 5 weeks you deliver pathetic service and ignore your customers. Good to take money but quiet to help
's update13 Nov 2025, 18:14
Reviewer Update
Stop pretending like the issue is resolved
No one has called me to resolve this issue after 5 weeks you deliver pathetic service and ignore your customers. Good to take money but quiet to help
No one has called me to resolve this issue after 5 weeks you deliver pathetic service and ignore your customers. Good to take money but quiet to help
Game's replyOfficial
17 Nov 2025, 12:32Hi Kimeshnee, I'm sorry your query hasn't been sorted. It is being dealt with by the complaints team and I have requested that the agent handling it get in touch with you.
Game's reply17 Nov 2025, 12:32
Official
Hi Kimeshnee, I'm sorry your query hasn't been sorted. It is being dealt with by the complaints team and I have requested that the agent handling it get in touch with you.