1 reviews | Active since Dec 2016

24 May 2017, 09:05

TV Cracked screen

<p>Hi Game. i bought a JVC tv about 5 months ago and the LCD cracked sightly but was still working. i have sent the tv to the game store and have advised that i will make payment arrangement for the repair of the TV. They told me they firstly told me in store while i was carrying the tv that it cant be repaired rudely. i told them that they must send it away for me. after over and over fighting the tv is now back i store and cannot be repaired by the supplier but can be sent to another vendor at my cost. i understand fully that it is my fault but i was prepared to pay my due to game and tought they would assist me with is getting it repaired and a better cost . i saved up for a few months to but the TV cash witch was R10000 and now i am sitting with this situation. i was wonderring if there is anyway game can help me with a discount to buy another TV in the mean time or a voucher .something that can help me buy a tv again. i have all slips</p>

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Replies (1)
Game
Game's reply24 May 2017, 11:42
Official

We acknowledge receipt of your complaint with reference ***9 and apologise for your inconvenience in this matter.

Store Management will contact you to discuss this matter.

Regards.

Group Customer Service Advisor

***

Tel: ***73

Best regards,