NZ
Ntombizodwa Z

1 reviews | Active since Mar 2019

30 Mar 2019, 13:38

TV COMPLAIN AT GAME STORE

Hi my name is Queeneth ,I went to game store yesterday the 29th March 2019 around 15H30 to buy a 55cm curved tv which cost R11999.00 cash ,I was helped by Mr Modiba ,he opened the tv set in front of me and plucked it, and everything seemed ok, and he packed the tv and told us to go and wait for him at the door, whilst we were waiting for him in a while ,we don't know what happened in between that time, as he came and helped us to pack the box,funny when we arrived home when we pluck the tv, the was an ink at the right side of the corner, and I tried to call them and I couldn't get through, unfortunately I couldn't take it back to the store for an exchange the following day on the 30th since we were having stock-take at work, and no one is allowed to be absent during stock-take, I just hope Game Store Pritchard will be able to assist me with this matter. If we finish on time with our stock-take, I take it back for an exchange.

0
Replies (6)
Game
Game's reply01 Apr 2019, 08:37
Official
Good morning Queeneth,

Thank you for taking my call and apologies for any inconvenience caused.

As discussed, I will be forwarding all the information to management who will be in contact with you within the next 24 hours.

Kind regards,

Brad Adriaan

Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
NZ
Ntombizodwa Z's update04 Apr 2019, 16:42
Reviewer Update
I just feel that am not fairly treated by the Regional Manager of Game Stores Management Ms Rina as well ,after I was given a bad attitude & told that I have forfeited my R11999.00 by Bradone Attwell ,at the Pritchard store on Sunday morning , I called her sicking for help from her, R11999.00 is a lot of money to loss without using the tv, and she promised that she's calling the store manager of Pritchard then call me back, that was yesterday, honestly I feel if I was a white lady my problem would have been resolved the following day ,but being black in this country you always get treated differently from a white people, I don't have a tv as I speak whiles Game Store Pritchard Street is keeping my R11999.00 I curse the day I went to Game Pritchard Street, because I normally buy from Game Southgate Mall &Game Cresta mall
NZ
Ntombizodwa Z's update04 Apr 2019, 16:42
Reviewer Update
I just feel that am not fairly treated by the Regional Manager of Game Stores Management Ms Rina as well ,after I was given a bad attitude & told that I have forfeited my R11999.00 by Bradone Attwell ,at the Pritchard store on Sunday morning , I called her sicking for help from her, R11999.00 is a lot of money to loss without using the tv, and she promised that she's calling the store manager of Pritchard then call me back, that was yesterday, honestly I feel if I was a white lady my problem would have been resolved the following day ,but being black in this country you always get treated differently from a white people, I don't have a tv as I speak whiles Game Store Pritchard Street is keeping my R11999.00 I curse the day I went to Game Pritchard Street, because I normally buy from Game Southgate Mall &Game Cresta mall
NZ
Ntombizodwa Z's update04 Apr 2019, 16:42
Reviewer Update
I just feel that am not fairly treated by the Regional Manager of Game Stores Management Ms Rina as well ,after I was given a bad attitude & told that I have forfeited my R11999.00 by Bradone Attwell ,at the Pritchard store on Sunday morning , I called her sicking for help from her, R11999.00 is a lot of money to loss without using the tv, and she promised that she's calling the store manager of Pritchard then call me back, that was yesterday, honestly I feel if I was a white lady my problem would have been resolved the following day ,but being black in this country you always get treated differently from a white people, I don't have a tv as I speak whiles Game Store Pritchard Street is keeping my R11999.00 I curse the day I went to Game Pritchard Street, because I normally buy from Game Southgate Mall &Game Cresta mall
NZ
Ntombizodwa Z's update04 Apr 2019, 16:42
Reviewer Update
I just feel that am not fairly treated by the Regional Manager of Game Stores Management Ms Rina as well ,after I was given a bad attitude & told that I have forfeited my R11999.00 by Bradone Attwell ,at the Pritchard store on Sunday morning , I called her sicking for help from her, R11999.00 is a lot of money to loss without using the tv, and she promised that she's calling the store manager of Pritchard then call me back, that was yesterday, honestly I feel if I was a white lady my problem would have been resolved the following day ,but being black in this country you always get treated differently from a white people, I don't have a tv as I speak whiles Game Store Pritchard Street is keeping my R11999.00 I curse the day I went to Game Pritchard Street, because I normally buy from Game Southgate Mall &Game Cresta mall
NZ
Ntombizodwa Z's update04 Apr 2019, 16:42
Reviewer Update
I just feel that am not fairly treated by the Regional Manager of Game Stores Management Ms Rina as well ,after I was given a bad attitude & told that I have forfeited my R11999.00 by Bradone Attwell ,at the Pritchard store on Sunday morning , I called her sicking for help from her, R11999.00 is a lot of money to loss without using the tv, and she promised that she's calling the store manager of Pritchard then call me back, that was yesterday, honestly I feel if I was a white lady my problem would have been resolved the following day ,but being black in this country you always get treated differently from a white people, I don't have a tv as I speak whiles Game Store Pritchard Street is keeping my R11999.00 I curse the day I went to Game Pritchard Street, because I normally buy from Game Southgate Mall &Game Cresta mall