1 reviews | Active since Mar 2019
TV COMPLAIN AT GAME STORE
Hi my name is Queeneth ,I went to game store yesterday the 29th March 2019 around 15H30 to buy a 55cm curved tv which cost R11999.00 cash ,I was helped by Mr Modiba ,he opened the tv set in front of me and plucked it, and everything seemed ok, and he packed the tv and told us to go and wait for him at the door, whilst we were waiting for him in a while ,we don't know what happened in between that time, as he came and helped us to pack the box,funny when we arrived home when we pluck the tv, the was an ink at the right side of the corner, and I tried to call them and I couldn't get through, unfortunately I couldn't take it back to the store for an exchange the following day on the 30th since we were having stock-take at work, and no one is allowed to be absent during stock-take, I just hope Game Store Pritchard will be able to assist me with this matter. If we finish on time with our stock-take, I take it back for an exchange.
Thank you for taking my call and apologies for any inconvenience caused.
As discussed, I will be forwarding all the information to management who will be in contact with you within the next 24 hours.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Thank you for taking my call and apologies for any inconvenience caused.
As discussed, I will be forwarding all the information to management who will be in contact with you within the next 24 hours.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
