AM
Alvira M

1 reviews | Active since Aug 2018

16 Oct 2018, 12:56

Trying to get a settlement discount*/ Statement

HI,

I have been trying to get a settlement discount from RCS on my inactive account, since the 11th October to date I have not received any feedback. I am currently under DC and noticed that the bureau is not been updated on the payments I make monthly since. its very disturbing that all the other providers are being updated and not the Game account. I have no choice to report with the Ombudsman if I don't get feedback herein latest tomorrow dated 17.10.2018

Card number: ********** ********** 19 Cell: **********

0
Replies (1)
Game
Game's reply16 Oct 2018, 13:04
Official

We acknowledge receipt of your complaint with reference ***1 and apologise for any inconvenience caused.

We referred the matter to Senior Management @ONLINE who will contact you out of this forum to discuss this matter.

Regards.

Group Customer Service Advisor

***

Tel: ***73

/rt

Best regards,