1 reviews | Active since Jul 2019
TREATED REALLY BADLY AND SHOUTED AT IN FRONT OF CUSTOMERS ANS STAFF AT GAME SOMERSET MALL IN SOMERSET WEST
TREATED REALLY BADLY AT GAME SOMERSET MALL IN SOMERSET WEST-BY NAZEERA GAFOOR-this is the name was given to me by a staff member afterwards -I have been in two minds if i should write about my bad experience.The manager did ask me not to take it further as he would handle it -however, my experience has been bothering me so much that i have now decided to also raise it on this forum -i visited game somerset mall a few weeks back''cant recall exact date'' and was at one of the tills for a product i bought and asked about a ''price match'' -the teller then called a lady BY THE NAME OF ''NAZEERA GAFOOR''-her name was given to me afterwards upon asking one of the staff -she was very abrupt and really unwilling to assist with my questions -then whilst i was still talking she simply turned her back and began to walk away -i then carefully reached out and touched her lightly on the shoulder just to make here aware that i was still talking to her -THEN, AT THAT MOMENT, SHE SPEEDILY TURNED AROUND AND SHOUTED AT THE TOP OF HER VOICE-''DONT YOU TOUCH ME'' AND JUST STORMED AWAY -THIS WAS VERY LOAD IN FRONT OF ALL THE CUSTOMERS STANDING IN LINE AND IN FRONT OF STAFF -NEEDLESS TO SAY, I FELT VERY, VERY EMBARRASSED -i asked to speak to the manager and explained it to him -I SUGGESTED THAT HE CAN EVEN GO AND VIEW THE SECURITY CAMERAS TO SEE WHAT TOOK PLACE-he agreed that their are cameras -then while i was at the till to finalize payment , the lady in question, NAZEERA GAFFOOR was standing a few tills down - I indicated that she please come back, as i just wanted to explain that i lightly touched her shoulder''ITS ALL ON CAMERA'' to gain her attention as she was walking away whilst i was still in discussion -she clearly saw me calling her-''i am sure this will also be on camera''. -SHE SIMPLY IGNORED ME AND WALKED AWAY AGAIN I will think twice before buying anything from game somerset mall again
Thank you for the feedback.
As discussed, i will be escalating the matter and i will provide you with feedback ASAP.
If you need further assistance, please contact us on ***, and request to speak to Tammy.
Kind Regards
Tamlyn Lockman
Thank you for the feedback.
As discussed, i will be escalating the matter and i will provide you with feedback ASAP.
If you need further assistance, please contact us on ***, and request to speak to Tammy.
Kind Regards
Tamlyn Lockman
