1 reviews | Active since Dec 2015
Treated like a thieving ******** in the store
I went into the store at about 15:00 earlier today (April 6th 2016) looking for gardening equipment (seed packets, planting pots, etc) which I could not find. Moments later as I was making making my way out of the store a young female security guard by the door rudely hissed at me and said \you can not leave before I search you\", I walked over to her and she demanded that I open my gym backpack to inspect. I handed themy bag over to her to do whatever she wanted to, she looked at me puzzled, and said I had to open it. After a very uncomfortable and degrading back and forth, I opened it and inspected it. She then said I could go, before muttering something about me being a ********. Why I was singled out treated and addressed in such a humiliating manner is beyond me. Needless to say I am never setting foot in any Game store EVER again! The way the store treats black patrons is disgusting!"
We acknowledge receipt of your complaint with reference ***6 and would like to apologise for any inconvenience caused.
This matter was referred to senior management for further investigation.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
We acknowledge receipt of your complaint with reference ***6 and would like to apologise for any inconvenience caused.
This matter was referred to senior management for further investigation.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
