TREAT YOUR STAFF BETTER

I do all my business with GAME, at the Grand Central Branch in Cape Town. Usually, the staff is friendly, the store is clean and its usually a pleasant experience. Yesterday however, I experienced something different. As I stood in the line waiting to be called to the next available teller, the Supervisor came shouting to the tellers telling them there is customers waiting. Now this complaint may seem odd because the Supervisor, Ms Nazela Dawood, was acting in the interest of the customer (Me), she was urging the tellers to call for the next customer to be served. However, the manner in which she screamed at the tellers was very unprofessional. I felt embarrassed for them. I am a firm believer that people must be treated with respect and dignity. People do not leave jobs, they leave Managers. Employees who are treated with respect and valued, will remain loyal and give 100% and more. Whilst I did not have any issues with the store itself, I believe the Management needs to learn some people s****s. Learn how to treat your staff better!!!! Its so important.