Trans Union listing

I paid my game account via debit order, having settled my account in November 2015, Game cancelled my debit order WITHOUT informing me of this being done. I received an sms informing that my account is in arrears in January 2016, i had then went in to a game store to pay the account up to date. i in the mean time had app**** for a vehicle and i was declined due to the fact that Game listed me at TransUnion. i had missed one payment, that i was not aware that i had missed and was not contacted by Game to inform me of this, they had instead decided to just list me at TransUnion. I try my best to keep all my accounts up-to-date but due to NO communication this has now become my problem. i have tried extensively to try and resolve this matter but have been given the run around every time. What does this mean for me, i Cant buy my car and will probably end up loosing the deal because i have to wait 21 days for the listing to be lifted from my name! i have done nothing wrong but this has now become my problem. This is how hard working, loyal clients are treated, beyond sad!<br> <br> FROM A VERY VERY FRUSTRATED, ANGRY AND REALLY DISAPPOINTED CLIENT!