CVdh
Chanay Van den heever

1 reviews | Active since Dec 2025

17 Dec 2025, 08:00

Trampoline

Absolutely terrible product and shocking customer service. This trampoline was up for ONLY TWO DAYS when a light wind blew it over. Every single pole bent and broke, making the trampoline completely useless.

This is a complete waste of money and dangerously poor quality. A trampoline that cannot withstand normal outdoor conditions should NEVER be advertised for outdoor use. This is false advertising, plain and simple.

I contacted customer service for help and was met with zero assistance, zero accountability, and zero concern. They refused to help in any way, leaving us with a broken product and no solution.

Do NOT buy this trampoline unless you want to throw your money away. I am extremely disappointed and will never support this product or company again.

0
Replies (1)
Game
Game's reply17 Dec 2025, 10:58
Official
Hi Chanay, Thank you for reaching out. I'm sorry, for the service you received and that the trampoline is faulty. Your query is being dealt with by the complaints team and you will be reverted to as soon as the agent has feedback.