BS
Brian S

1 reviews | Active since Sept 2014

17 Jun 2016, 07:33

Too much work

<p>Went to east rand mall game to buy an electronic device, after sometime I was eventually helped, I told the sales person I wanted the product, I was given some form told to go and pay and then come back and they will help!!!</p> <p>I was at the centurionn game a week ago where I also bought electronic goods, there the sales lady went with me to the cashier to get everything done.</p> <p>Obviously its way too much work for the game staff at east rand mall, needless to say I never bought the goods as its obvioiusly too much effort to do work.</p>

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Replies (1)
Game
Game's reply17 Jun 2016, 07:44
Official


We acknowledge receipt of your complaint with reference ********** 2.

We have noted your concerns, thank you for bringing this matter to our attention.

The service as you have received is most definitely not acceptable and will not be tolerated. We have requested urgent assistance from the management, who will conduct an investigation into your concerns and supply you with urgent feedback. Please accept our apologies for the inconvenience.

Regards.

Rina Taute

Group Customer Service Advisor

Tel: 0 ********** 2273

Best regards,