sW
sonneke W
1 reviews | Active since Sept 2011
23 Mar 2015, 11:03
to fast to sell extended warranty's but no service
i have been trying for 1 month now to use my extended warranty from game for my defy tumble dryer but no one is helping all is *********** ***** , just one tel nr after the other wasting your airtime and money and time even the game sure ppl puts the phone down in your ears?<br> what service is this ? to fast to sell this extended warranty but no no, no service when one want to use it !!!<br> i will never ever buy this things again is absolutely useless as u can never use them
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Game's replyOfficial
23 Mar 2015, 15:08Hello son33,
We acknowledge receipt of your complaint with reference *** and apologize for any inconvenience caused.
We confirm that the EW Division called you to advise as follows:
The surname on the system differs to what you are giving us and the Tumble Dryer barcode is not captured on the system. You need to go to the store with your documents for them to rectify.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for any inconvenience caused.
We confirm that the EW Division called you to advise as follows:
The surname on the system differs to what you are giving us and the Tumble Dryer barcode is not captured on the system. You need to go to the store with your documents for them to rectify.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply23 Mar 2015, 15:08
Official
Hello son33,
We acknowledge receipt of your complaint with reference *** and apologize for any inconvenience caused.
We confirm that the EW Division called you to advise as follows:
The surname on the system differs to what you are giving us and the Tumble Dryer barcode is not captured on the system. You need to go to the store with your documents for them to rectify.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for any inconvenience caused.
We confirm that the EW Division called you to advise as follows:
The surname on the system differs to what you are giving us and the Tumble Dryer barcode is not captured on the system. You need to go to the store with your documents for them to rectify.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73