Tired of being patient and understanding

NOT sure who to blame. But i am so disappointed with Game's lack of concern. I Purchased a fridge from game on the 2 November. the fridge has not worked since the purchase. sent a complaint on Thursday with all details and I was told by Game that Hisense would come out and have a look at the fridge and replace it if i was unhappy. It is now Tuesday and I have heard nothing from them, just had to wait and be ignored. I've called, emailed, and have had to throw away food and products and I will not be refunded money for that. Hisense customer service is really poor. I have been so patient and understanding but they just dont care about their customers. Every time i call Game they tell me that it is up to Hisense to sort out the problem and they basically could not assist I must just wait 24-48 hours.... its way past 48 hours? Must i just keep this junk fridge and all the problems it is causing? so u buy a product from Game and Hisense and then they both are so delayed? wow... put off both companies now