THIS STORE IS NOT EVEN WORTH 1 STAR - IT SHOULD BE - 5

WORST ONLINE SHOPPING EVER!!!!!!!! I ordered something online 23/6/2020. After a month I followed up via email to hear when I will receive my order. I then get a generic email saying that some stock are not available and should I be 1 of the people who's stock is not available, then I should provide my banking details. I then sent an email asking to please confirm if my specific product was still available. I then get an email confirming my order was shipped. Then I get an email confirming that my order was delivered, except, I never received my order. Then I get the same generic email over and over again. When I phone to speak to a manager, the consultant refuse to put me through to a manager. THIS STORE IS NOT EVEN WORTH 1 STAR - IT SHOULD BE - 5