This should be a ZERO star rating
If there were a rating below 1 star this would definitely be it for me. Absolutely ********** service. Lazy and uninterested staff. Really just wow. I grew up when customer service actually meant something. Not even a smile (friendly service) received... Makro, Hi-Fi Corp and alike have just scored a new customer because I will not be supporting Game anymore.
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Replies (2)'s updateReviewer Update
04 Dec 2024, 15:53This was at Fourways Mall Game. Other staff were also just standing around chatting. Some people should not be in retail if they are uninterested in dealing with customers.
's update04 Dec 2024, 15:53
Reviewer Update
This was at Fourways Mall Game. Other staff were also just standing around chatting. Some people should not be in retail if they are uninterested in dealing with customers.
Game's replyOfficial
04 Dec 2024, 16:48Hi Debbie, thank you for bringing this to our attention and sorry for bad service you received when visiting one of our stores. We will be escalating this to senior management so that it can be addressed internally to ensure this does not happen again. Should you require assistance with anything else, please feel free to reach out to us.
Best regards,
Game's reply04 Dec 2024, 16:48
Official
Hi Debbie, thank you for bringing this to our attention and sorry for bad service you received when visiting one of our stores. We will be escalating this to senior management so that it can be addressed internally to ensure this does not happen again. Should you require assistance with anything else, please feel free to reach out to us.
Best regards,