JS
Justen S

1 reviews | Active since May 2016

31 May 2017, 18:20

This is so far from professional

<p>Today I decided to do shopping at game stores in Newcastle KZN I found all the expired special papers still in tack and automatically stared buying making me look like a fool at the till and making me pay mutch more than I expected to I think it's about time to say game will not see me again.</p>

0
Replies (2)
Game
Game's reply01 Jun 2017, 08:31
Official

We acknowledge receipt of your complaint with reference ***9 .

Thank you for bringing this matter to our attention. We can understand how frustrating it must have been. Please accept our sincere apologies.

Please note we have escalated the matter to Senior Management for investigation and feedback will be provided.

Regards.

Group Customer Service Advisor

***

Tel: ***273

Best regards,

Game
Game's reply02 Jun 2017, 11:15
Official

The store was unfortunately unable to get hold of you telephonically but did sent you an email with the proposal.

We look forward having you in the store again soon.

Regards.

Group Customer Service Advisor

***

Tel: ***73

Best regards,