This is false advertising

I have been trying to buy a Defy chest freezer from both your stores .i.e. Eastgate and Greenstone. I have was on hold with you customer service centre for 30 minutes yesterday to verify if they have stock ..I eventually had to drop the call. Today I have spoken with Eastgate store of whom tell me that there is no stock at the shop but they can deliver from the warehouse for R250. When asked why would a sale item not be able to be purchased directly from the store, the gentle men said that I should speak to the manager. I was then put on hold again for 10mins and had to drop the call.

This is false advertising if there are no stock items that can be directly purchased at a store, as the R250 delivery charge is not detailed.

My contact details are ***, I would like to speak to senor manager