DP
Darren P

1 reviews | Active since Aug 2018

10 Oct 2018, 15:37

Third time my TVs packing up

Hello Peter it’s the 3rd time my tv packed up an not showing any display I bought the tv at game in galleria an every time they made me wait 21 working days. I understand policy but come on an even help me wid a courtesy tv because my tv ain’t working for the 3rd time. And I dnt want the same tv back because they promised me my credit bck but they want to fix it an if it breaks again the will replace it

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Replies (1)
Game
Game's reply10 Oct 2018, 16:11
Official

Good Day

We are pleased to inform you we have received your enquiry at the Game/ DionWired Customer Care. We apologise for any inconvenience caused.

We have logged your request with reference number ***5. This number should be retained for reference purposes. The matter will be referred to Senior Management who will contact you to discuss this matter.

Please do not hesitate to contact the Game/ DionWired Customer Care should you need any further assistance. Thanks

Regards

Group Customer Service Advisor

***73

***

/rk

Best regards,