ES
Erick S

1 reviews | Active since Nov 2017

08 Dec 2017, 09:41

Third Time Lucky - Black Friday Nightmare

So again I was told someone would come back to me. Again like the two previous times no one came back. My first and second states "Like I said in my first complaint - 'I didn't recieve any notification about when I can expect my delivery or any details about my purchase of a bosch dishwasher made on the 24th November 2017. I've send my proof of payment to all of the email adresses given by Game but no one comes back to me. With the money out of my bank and no notification of the order makes me frustrated. I need a solution to resolve my problem or futher actions will be taken.' With a responce saying they will resolve my problem, no one came back to me like they said they would. This is pathetic service. By giving me a reference number won't resolve the problem, DO SOMETHING. With the money out of my bank and no product can be seen as theft." And the call lines as well as the mails doesn't respond, so why are you sending me that numbers and adresses?

So now further steps is in process.

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Replies (1)
Game
Game's reply08 Dec 2017, 11:53
Official

We are in receipt of your re-occurring call with reference ***3 and is sorry to see that your matter was not resolved as yet.

We escalated the matter to a higher level and trust it will be resolved soon.

Regards.

Group Customer Service Advisor

***

Tel: ***

Best regards,