NP
Nico P
1 reviews | Active since Apr 2015
25 Apr 2015, 15:09
*****s
On 24 April i bought goods at Game for R400 and odd rand and paid with the debit card. The amount went through. On 24 April i checked my bank account and saw during the night Game debited the above amount again from my account.<br> When i reported it early morning i got no service and was promised at 12 the so called admin person would call to solve, but nothing happened.<br> <br> Do not buy with your card they deduct twice,
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Replies (1)Game's replyOfficial
26 Apr 2015, 16:03Hello emogene,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
The store will investigate the matter and will refund you if charged twice. Could you please go to the store with your bank statement and they will gladly assist you.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
The store will investigate the matter and will refund you if charged twice. Could you please go to the store with your bank statement and they will gladly assist you.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Game's reply26 Apr 2015, 16:03
Official
Hello emogene,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
The store will investigate the matter and will refund you if charged twice. Could you please go to the store with your bank statement and they will gladly assist you.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
The store will investigate the matter and will refund you if charged twice. Could you please go to the store with your bank statement and they will gladly assist you.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
