they sold me a faulty laptop.

on the 19/03/2015, i bought a laptop from Game store for R5499. on the 9/04/2015 i took it back to the store because it was faulty(it was within a month). they took it for repairs and now they are saying i need to pay R6000 for repairs on a faulty laptop. while i waited no one contacted me to let me know what was happening with my laptop. today they are telling me there is nothing they can do for me. the sales manager by the name of Brendon from Game refused to help me he did not even come to hear my complaint. We phoned the repairs center and we were referred to Andre Nelson, he said he is on leave there is nothing he can do for me. all i wanted was value fme. my money as a customer. now i got ****** of R5499. what is worst i even took an extended warranty for 2 more years, from the same store. this is what i a very very very bad customer service.