They have my money and I have no goods.

Item: Game
Rating: 1
Author: Kanmani G

Purchased a KIC fridge at Game online on 31/01/2021, my online order showed delivery with in 7- 10 days, sent an email to follow called in 4 times on different days first my order was at the finance department and no body could tell me even though my order was done via EFT. when I called today my order is with IT and that they will call me. Nobody gave me call back since nor can they tell me what the problem is because call center operates also dont know.

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Replies (1)

Game's replyOfficial

12 Feb 2021, 13:44

Hello Kanmani,

Thank you for connecting with us.

Our humblest apologies for the inconvenience regarding your online purchase with us, this definitely is not the experience we wish to provide you or any of our customers. Rest assured that we are working on having this resolved for you as soon as possible and our team will keep you in the loop and up to speed.

Regards

Ralton
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za

Game's reply12 Feb 2021, 13:44

Official