THEY HAVE CACELLED MY ACCOUNT WITHOUT TELLING ME

Hellopeter<br> few years agao i opend an account with game and it was approved with R8000.i have never used my card since,i had plans with my credit limit given to me,i knew exactly when i was going to use my account<br> yesterday i tried to use my card,i was told it has been cancelled it doesnt even reflect on my name,i have the card with me thou.i called the customer service the lady i spoke with she told me to apply again as they cant pick up anything on their side about my account.THE LADY I SPOKE TO TOLD ME APPLY FOR ANOTHER ACCOUNT,OBVIOUSLY MY CREDIT PROFILE THEN AND NOW ITS NOT THE SAME.AND MY PROBLEM IS WHY DID THEY APPROVE MY ACCOUNT IF THEY KNEW THEY WILL CANCELL IT AT THE LATER STAGE AND WORSE PART WITHOUT TELLING ME,I WANT THAT ACCOUNT BACK,SOMEONE PLEASE DO SOMETHING.