ME
Melissa E
1 reviews | Active since Feb 2016
02 Feb 2016, 12:28
Their service sucks!
Firstly couldnt find anyone to help me. When I found someone, I said I want the 1tb Harddrive that is on special. He went and checked the system. There was 3 in stock... went to pay, after waiting forever because the speed of the cashiers are extremely slow... When he went to get the harddrive there wasnt in stock. !!!! What a frustration!!!! Then you have to get a voucher to refind you purchace... then you have to stand and the teller AGAIN to get you money back. Such a waste of time!!!
Helpful (0)
Replies (1)0
Replies (1)
Game's replyOfficial
03 Feb 2016, 07:12Hello Melissa1990E,
We acknowledge receipt of your complaint with reference ***4.
Please accept our apology for the lack of service in the store. This is unacceptable and will be addressed. As discussed with management please return to the store for a call back voucher to ensure that you get the item at the advertised price when stock arrive.
We look forward having you in the store.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***4.
Please accept our apology for the lack of service in the store. This is unacceptable and will be addressed. As discussed with management please return to the store for a call back voucher to ensure that you get the item at the advertised price when stock arrive.
We look forward having you in the store.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply03 Feb 2016, 07:12
Official
Hello Melissa1990E,
We acknowledge receipt of your complaint with reference ***4.
Please accept our apology for the lack of service in the store. This is unacceptable and will be addressed. As discussed with management please return to the store for a call back voucher to ensure that you get the item at the advertised price when stock arrive.
We look forward having you in the store.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***4.
Please accept our apology for the lack of service in the store. This is unacceptable and will be addressed. As discussed with management please return to the store for a call back voucher to ensure that you get the item at the advertised price when stock arrive.
We look forward having you in the store.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73