THEE WORST ONLINE SHOPPING EXPERIENCE TO DATE !!!!

Item: Game
Rating: 1

Good Day.

I hope this email finds you well. I purchased two ottomans online on the 25th of December 2020, I then sent an email to check on my order which I received on the 7th of January 2021. When I opened the box to my great surprise I was sent the wrong color ottomans. I had ordered grey but instead I got brown. Please can I have the right color delivered (Grey) as per my order.

PS: I DO NOT WANT A REFUND. The last time I waited 5 months for a refund .. Please may I have what I ordered and on time.

I can even go to the store directly and exchange the ottomans. I have been trying to solve this till this day with no luck . I been calling your contact centre and I am taken from pillar to post with no help.I do not understand why I can not take the order to the nearest Game for an exchange due to your" policy"

Please advise urgently.

Helpful (0)

Replies (2)

's updateReviewer Update

05 Feb 2021, 09:12

Till this day I am still haven't received the correct order . A whole month later wow ! you will be hearing from the commission of complaints because this is not ON

's update05 Feb 2021, 09:12

Reviewer Update

Till this day I am still haven't received the correct order . A whole month later wow ! you will be hearing from the commission of complaints because this is not ON

's updateReviewer Update

10 Feb 2021, 09:34

10 Feb 2021 and still do not have any response from Game . This is thee worst online store ever. You guys do not care about your customers and are not following your own policy. You are a joke .

's update10 Feb 2021, 09:34

Reviewer Update

10 Feb 2021 and still do not have any response from Game . This is thee worst online store ever. You guys do not care about your customers and are not following your own policy. You are a joke .