AM
Azraa M
1 reviews | Active since Dec 2010
05 Feb 2021, 09:41
The worst, they take your money and no follow up with faults
Bought a fridge, it is faulty, have had back and forth for a month with no resolution.
Helpful (0)
Replies (3)0
Replies (3)
Game's replyOfficial
05 Feb 2021, 12:39Hi Azraa,
Thank you very much for connecting with us.
We are sorry for the delay regarding your query and the poor communication that has taken place around it. Rest assured that we are working on having this resolved for you as soon as possible and we will keep you updated regarding the progress on the matter. Once again, our sincerest apologies for the runaround, we'll do our best to make sure we have this sorted in the fastest time.
Regards
Ralton
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Thank you very much for connecting with us.
We are sorry for the delay regarding your query and the poor communication that has taken place around it. Rest assured that we are working on having this resolved for you as soon as possible and we will keep you updated regarding the progress on the matter. Once again, our sincerest apologies for the runaround, we'll do our best to make sure we have this sorted in the fastest time.
Regards
Ralton
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Game's reply05 Feb 2021, 12:39
Official
Hi Azraa,
Thank you very much for connecting with us.
We are sorry for the delay regarding your query and the poor communication that has taken place around it. Rest assured that we are working on having this resolved for you as soon as possible and we will keep you updated regarding the progress on the matter. Once again, our sincerest apologies for the runaround, we'll do our best to make sure we have this sorted in the fastest time.
Regards
Ralton
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Thank you very much for connecting with us.
We are sorry for the delay regarding your query and the poor communication that has taken place around it. Rest assured that we are working on having this resolved for you as soon as possible and we will keep you updated regarding the progress on the matter. Once again, our sincerest apologies for the runaround, we'll do our best to make sure we have this sorted in the fastest time.
Regards
Ralton
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
AM
Azraa M's updateReviewer Update
05 Feb 2021, 12:54I have heard the same story for a month. I call in, they say they cant help and will escalate and someone will call me. But obviously nobody calls. Hisense tells me to go into a store. 1) I bought the fridge from Game, why is Hisense tellng me to go into a store. 2) I bought it online, so this should be resolved online. 3) Covid, it is irresponsible to ask me to go into store to get this resolved.
AM
Azraa M's update05 Feb 2021, 12:54
Reviewer Update
I have heard the same story for a month. I call in, they say they cant help and will escalate and someone will call me. But obviously nobody calls. Hisense tells me to go into a store. 1) I bought the fridge from Game, why is Hisense tellng me to go into a store. 2) I bought it online, so this should be resolved online. 3) Covid, it is irresponsible to ask me to go into store to get this resolved.
AM
Azraa M's updateReviewer Update
12 Feb 2021, 15:38A week later and you still have done nothing
AM
Azraa M's update12 Feb 2021, 15:38
Reviewer Update
A week later and you still have done nothing