The Worst Service In The Retail Industry

What a disappointment of lack of service! I tried calling the store several times before they could answer when they finally did, I was told that my online order had been dispatched and on my way to me. When I called the following day nobody bothered to take my call actually somebody answered the phoned and dropped it quiet a few times. I am desperate for my essential delivery but Game has offered me the worst service in human kind. This is the first and last buying from them. I should have stuck to what worked which is Checkers. Below is games email, contact number and date:

From: Game Online Support <***> Sent: Thursday, 16 April 2020 12:***33.