THE WORST SERVICE EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

i have purchased a Trojan Glide cycle 500 from game woodlands 3 days ago when putting up the cycle there was a ***** missing i then called the store querying the ***** a lady in customer care had told me to bring in my slip they would help me , i then went in the same day with my slip , the lady in customer care called the manager he has checked for me he said they cant help me i then asked her to ask the manager if they could give me a ***** from the display cycle they had refused i then took the cycle to Game stores at bloed street mall the manager had helped me to keep the cycle and said i should come the next day because they are closed i went in today the manager had requested that the guy in the sport department take out a ***** from the display cycle i do not know whats the reason woodlands made me run around where they could have done the same thing they are really bad at what they do and the attitudes are disgusting ....i called several game stores they do not even answer the calls they take extremely long before you get a response my worst experience ever.