1 reviews | Active since Jan 2023
The treatment of employees at the Polokwane Game store by Grace Maruma is absolutely DISGUSTING
To whom this may concern
I am utterly disgusted and mortified by the treatment given to employees by Grace Maruma at the Polokwane Game Store branch. Not only does she bellitle them and treat them with close to absolutely no respect but she is comfortable enough to do this IN FRONT OF CUSTOMERS.
I often go to Game for my essentials and more than one occasion have I had a first hand experience in witnessing this woman bully the employees. I would assume she has a managerial position but if this is how Game conducts it's treatment of employees then I am more than happy to stop supporting this franchise. On two occasions I have seen her torment employees so much that they were close to tears.
How is this acceptable? Employee or not, these are people you are dealing with. The same people who work hard to keep the franchise afloat only to be treated like filth, MORE SO, IN FRONT OF CUSTOMERS.
It's disgusting and the mere fact that I've witnessed this more than five times speaks volumes because it makes one wonder how often it happens that one does not witness in the flesh.
It is disgusting. You must understand how severe these situations I have witnessed must be for me as a customer to complain on the employees' behalfs.
Regardless of what the problem is I'm pretty sure certain matters can be addressed privatley and PROFESSIONALLY.
Mind you, I am not the only person who was disgusted by this behaviour because multiple people in the queue had an issue with what we had witnessed and I for one can definitely confirm it has happened way too many times and the fact that nothing has been some speaks volumes about how Game treats its employees. I'm utterly disgusted.
They may be employees but they are humans first, with feelings. Give them some level of dignity. I truly am disgusted and will no longer be going to that Game branch.
