1 reviews | Active since Feb 2013
The professional manner in which you handled my query must be commended. I am incredibly pleased with the quality of customer service provided to me!!
I want you to know how much I appreciate the excellent service provided by Mr. Mlindeli Ngcana in the online customer services department after there was a mix up with the parcels I ordered online. His prompt response upon hearing my parcel wasn't delivered exceded my expectations.
He made sure to clear up the error with the courier guys and within a week my parcel has been delivered to me. Mr. Ngcana had exceptional and great communication skills keeping me updated at all times to reaasure me I would recieve my parcel. I won't hesitate to encourage customers to buy online with Game after the excellent customer service I got.
This man is an asset to the company. I hope he feels appreciated. Thank you for your assistance Sir. Game -his a keeper, a rare find and a pleasure to interact with someone patient with customers, who knows and loves his job.
