AH
Andiswa H

1 reviews | Active since Jun 2019

19 Jun 2019, 09:25

The poorest customer service.

In April this month I took my microwave that I bought only a year ago from Game Vincent Park in to be fixed and I still don’t have a microwave 2 months later. Today, 2 months later I received a call telling me it’s not covered by warranty and that I have to pay to have it fixed. Meaning I have to wait 2 more weeks until I have a microwave because of the poor service I’ve received.

0
Replies (1)
Game
Game's reply19 Jun 2019, 10:20
Official
Good day Andiswa,

Apologies for the inconvenience and service received.

Please send your name and contact number to *** and cc *** and we will try and come to a resolution.

Kind regards,

Brad Adriaan
 Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za