BP
Brian P

1 reviews | Active since Mar 2012

03 Mar 2016, 10:33

The phone is not answered.

Game advertised a 9 carat gold bangle for R1999. We got a call back voucher (***) as they did not have stock on 23 Jan 16. To date Game is still advertising the special even though they do not have stock. <br> My complaint: I called Game Pavilion. The phone goes unanswered or the phone is picked up and the call is cut. Game managenent should call this store from an outside number and see for themselves the very low level service offered by themselves.

0
Replies (1)
Game
Game's reply04 Mar 2016, 16:11
Official
Hello Brian****en,

We acknowledge receipt of your complaint with reference ***7 and apologize for the lack of service rendered to you. This is unacceptable and will be addressed.

We confirm that management contacted you to advise that we now do have stock which you can collect at your convenience.

We thank you for your support.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73