The magic ingredient?

I always liked shopping at Game. Something that, however, put me off in the past, was that it always seemed difficult to find a staff member who seemed interested in assisting me. I typically had to aks someone to find the person who is responsible for a particular section to assist me. But, something must have changed. I visited Game at both Woodlands Boulevard and Menlyn Park during the past week and noticed a big change. Staff members were visible in the sections that they were responsible for, they asked whether they could help and they were friendly. In both stores, people asked someone else to help me if they could not do so immediately or took me to the relevant section. What a welcome change. The only magic ingredient that I could ascribe this change to, was training. Irrespective what caused the change, please keep it up. This review could also have resorted under efficient staff - well done!