GM
Gugu M

1 reviews | Active since Jul 2020

05 Jul 2020, 08:21

The lost my package and they blame Covid-19

If i could give them a negative rating i would. Worst online service I have ever. I bought something from them online on the 23 May till this day i have not recieved my package and they refuse to give my money bac****

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Replies (1)
GM
Gugu M's update07 Jul 2020, 06:49
Reviewer Update
I brought this to your attention a month ago and I was promised feedback and I was only called once and thats when i posted a tweet and never again was I called. I just want my money back. Im tired of having to use social media just to get an called to tell me "its been escalated" without even being given a turn around time. I work with customers too and if something has been escalated it should take 3 business days and if there is a delay you call the customer and advice him/her of such...
At this point I feel as if you guys think I'm a **** who would just go on and on for two months lying about not recieved a simple shoe rack.