1 reviews | Active since Apr 2017
The Glen Game store horrid and rude service.
On the 5th of August 2019 I had purchased the miss belt shaping belt. On the shelf it had stated R199 so I took it to the cashier paid for it aswell as some other goods. When I returned home I checked the belt was R299,different prices from the shelf to the system. Then however it was the wrong size I then took it back to game on the 10 August they had given me such a hard time to exchange or return the item saying it is a underwear item the day I purchased it I was not told I can not come back and do any exchange or return on the item. There was no signage stating that it is non returnable or exchangeable. They proceeded to give me attitude and eventually when I told them I will take it up further they gave me a different size by that time I didn't even want the belt anymore cause of all this commotion. I had told the sales guy in the verimark department that the belt wasn't even wore yet he still asked me how long I wore it for. Trying to be sarcastic and rude. The service is terrible there is no customer professionalism the staff looks like they doing you a favour. I will never go back to the Glen game store.
We are so sorry for this in-store experience, kindly forward us your contact details to ***.
Ralton Pillay
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
We are so sorry for this in-store experience, kindly forward us your contact details to ***.
Ralton Pillay
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
