OK
Ona K
1 reviews | Active since Apr 2023
19 Jul 2024, 15:07
Thanks to Roshni for a great service you deserve 5 ⭐️
I had a bad experience at the Game store in N1city for the poor service. I took my heater for repairs on the 07.06.24 I have been calling the store and the keep promising to contact me back . I had to complain to customer service and a lady called Roshni assisted me quickly with my query. I manage to collect my heater at the store today.
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Replies (3)0
Replies (3)
Game's replyOfficial
23 Jul 2024, 10:45Hi Ona, thanks for getting in touch. My humblest apologies for the way your issue was dealt with, as that is not the type of service we strive to provide. I am glad that your matter is now resolved and if you have any issue, do not hesitate to reach out.
Game's reply23 Jul 2024, 10:45
Official
Hi Ona, thanks for getting in touch. My humblest apologies for the way your issue was dealt with, as that is not the type of service we strive to provide. I am glad that your matter is now resolved and if you have any issue, do not hesitate to reach out.
OK
Ona K's updateReviewer Update
23 Jul 2024, 11:01I’m happy that Roshni made things easier for me. And thanks for the reply.
OK
Ona K's update23 Jul 2024, 11:01
Reviewer Update
I’m happy that Roshni made things easier for me. And thanks for the reply.
Game's replyOfficial
25 Jul 2024, 11:01Not a problem, Ona.
Game's reply25 Jul 2024, 11:01
Official
Not a problem, Ona.